Privacy Policy

These general terms and conditions of use regulate access to and use of the various content and services included or accessible through the website www.sofiaalcudiabeach.com (hereinafter, the Website or the Web).

The Website provides users with information about hotel stays, including information about room availability, rates and extra services.

These general terms and conditions shall be understood without prejudice to the specific booking conditions set out on the Website.

By simply using the Website, you become a user of the same. The use of the Website and any of its services implies your acceptance as a user, without reservations of any kind, of each and every one of these general terms and conditions, as well as any specific terms and conditions that may govern the use of the Website or the services linked to it.

The owners of the Website may, at any time and without prior notice, modify the presentation and configuration of the Website, as well as these general conditions, and introduce new conditions of use. Such modifications will be published on the Website so that the user can be aware of them before proceeding to use it. Use of the Website after the general conditions have been modified will signify the user's acceptance of the general conditions as modified.

User obligations:

By using the Website, the user declares that they are over eighteen years of age. To use the Website, minors must first obtain permission from their parents, guardians or legal representatives, who will be considered responsible for all acts carried out by the minors in their care.

The user undertakes, in general, to use the Website and the services linked to it in a diligent manner, in accordance with the law, morality, public order and the provisions of these general conditions and any specific conditions that may apply, and must refrain from using them in any way that could prevent the normal functioning and enjoyment by users of the Website and the services linked to it, or that could harm or cause damage to the property and rights of the owners of the Website, its suppliers, users or, in general, any third party.

More specifically, but without this list limiting the general scope of the obligation set out in the preceding paragraphs, the user undertakes, in using the Website and the services linked to it, to:

(a) Not to introduce, store or disseminate through the Website or through any of the services linked to it any computer programme, data, virus, code or any other electronic instrument or device that is likely to cause damage to the Website, any of the services linked to it, or any equipment, systems or networks belonging to the owners of the Website, any user, its suppliers or, in general, any third party, or that may otherwise cause any type of alteration or prevent its normal functioning.

(b) Not to use false identities or impersonate others when using the Website or any of the services linked to it, including the use of third-party passwords or access codes or any other means.

(c) Not to conceal or falsify in any way the origin of e-mail messages, not to intercept, delete or modify the e-mail messages of other users, or send mass e-mail messages.

(d) Not to destroy, alter, disable or damage the data, information, programmes or electronic documents belonging to the owners of the Website, its suppliers or third parties.

(e) Not to use the content and, in particular, the information obtained through the Website to send advertising, messages for sales or any other commercial purpose, or to collect or store personal data belonging to third parties.

(f) Not to introduce or disseminate any information that is defamatory, libellous, obscene, threatening, xenophobic, incites violence, incites discrimination on the grounds of sex, race, ideology or religion, or in any way violates morality, public order, fundamental rights, public freedoms, honour, privacy or the image of third parties and, in general, current legislation.

Intellectual and industrial property:

The user acknowledges that all elements of the Website and each of the services provided through it, the information and materials contained therein, the structure, selection, arrangement and presentation of its contents, and the computer programmes used in connection with it are protected by intellectual and industrial property rights belonging to the owners of the Website or third parties, as applicable.

Unless authorised by the owners of the Website or, where applicable, by third parties holding the corresponding rights, or unless legally permitted, the user may not reproduce, transform, modify, disassemble, reverse engineer, distribute, rent, lend, make available or allow public access through any form of public communication of any of the elements referred to in the previous paragraph. Under no circumstances shall it be understood that any licence is granted or that any waiver, transfer, total or partial assignment of such rights is made, nor shall any right or expectation of right be conferred, in particular, the right to alter, exploit, reproduce, distribute or publicly communicate such content without the prior express authorisation of the Portal or the corresponding owners. The user must use the materials, elements and information accessed through the use of the Website and each of the corresponding services solely for their own needs, undertaking not to directly or indirectly commercially exploit the services or the materials, elements and information obtained through them.

The user must refrain from removing any signs identifying the intellectual or industrial property rights or any other rights of the owners of the Website or of third parties appearing on the Website and in each of the various services offered through it. Likewise, users must refrain from circumventing or manipulating any technical devices established by the owners of the Website or by third parties, whether on the Website, in any of the services or in any of the materials, elements or information obtained through it, for the protection of their rights.

Passwords:

Registered users shall be solely responsible for keeping passwords for accessing restricted content in the strictest and absolute confidentiality, thereby assuming any damages or consequences of any kind arising from the breach or disclosure of the secret. For security reasons, the password for telematic access to the services linked to the Website may be modified at any time by the user.

Disclaimer of warranties:

The owners of the Website undertake to make every effort to ensure the availability and continuity of the Website and the services linked to it. However, the owners of the Website cannot guarantee that the Website and the services linked to it will function correctly at all times, or that users will be able to access and use them quickly, without interruption and free of errors. Similarly, the owners of the Website do not provide any guarantee regarding the suitability and content of the Website or any of the services linked to it for the satisfaction of the specific needs of the user.

The owners of the Website shall act diligently in accordance with generally accepted industry practices to prevent the presence on the Website or any of the services linked to it of viruses or other harmful elements that could cause alterations to the user's computer system, electronic documents or files, but cannot guarantee the absence of such elements and shall not be liable for any damages that may result therefrom.

The owners of the Website do not control, endorse or guarantee the accuracy, quality, truthfulness, reliability or suitability of the information and services provided or offered by third parties through the Website. Similarly, they do not control or guarantee the absence of viruses or other harmful elements in the content or services provided or offered by third parties through the Website.

The owners of the Website do not guarantee the technical availability, quality, reliability, accuracy or veracity of the content and services available on sites belonging to or managed by third parties that the user can access through technical linking devices (‘links’) from the Website. The owners of the Website do not control the content of such Websites, nor do they offer or market the products and services available on the websites thus linked, nor do they assume any responsibility for them.

Use of the Website is at the user's own risk, therefore the owners of the Website are not responsible for any damages arising from interference, interruptions, computer viruses, telephone breakdowns or telephone disconnections caused by reasons beyond their control; delays or blockages in the use of this electronic system caused by deficiencies or overloads in its data processing centre, telephone lines, the Internet system or other electrical systems; nor for any other alteration that may occur in the users' software or hardware.

Similarly, the owners of the Website shall not be liable for any damage caused by third parties through unlawful interference beyond their control. Nor shall they be liable for any damage caused by the use or misuse of the content of the Website or for any consequences that may arise from errors, defects or omissions in the content provided by third parties that may appear on it, the chosen Hotel being a third party for these purposes.

Resolution:

Without prejudice to any liability for damages that may arise, the owners of the Website may, immediately and without prior notice, terminate their relationship with the user, interrupting their access to the Website or its corresponding services, if they detect any use of the Website or any of the services linked to it that is contrary to the applicable general or specific conditions.

The user shall be liable for any damages of any kind that the owners of the Website or any of its affiliates may suffer directly or indirectly as a result of a breach of any of the obligations arising from the general or specific conditions relating to the use of the Website or any of the services linked to it. Likewise, the user shall hold the owners of the Website harmless against any penalty, claim or lawsuit that may be brought by a third party, including any public bodies, against the owners of the Website, their employees or agents as a result of the violation of any third-party rights by said user through the use of the Website or the services linked to it in a manner contrary to the provisions of the applicable general or specific conditions.

Applicable law and jurisdiction:

These general conditions are governed by Spanish law. The owners of the Website and the user, expressly waiving any other jurisdiction, submit to the Courts and Tribunals of the user's domicile for any dispute that may arise from the use of the Website or the services linked to it.